State regulators examining Kaiser’s mental health services

The Department of Managed Health Care, one of the state agencies responsible for regulating Kaiser, is currently conducting a follow-up survey of Kaiser Permanente to determine whether or not the HMO is complying with state law. In June of 2013, the DMHC fined Kaiser $4 million for violating multiple provisions of state law, including California’s Timely Access Regulations and the California Mental Health Parity Act. The DMHC’s investigation was triggered by a complaint filed by NUHW in November of 2011 in the form of a 35-page report entitled, “Care Delayed, Care Denied.”